Bidder Support

General Information

• Bidder Reinstatement / Penalty Fee Invoice
• General Account Information
• Invoice Payments
• Submitting Zendesk ticket with attachment

How To

• Schedule Inspection/Removal by Appointment
• Add/Change Credit Information
• Impersonate Bidder to View Bidder Account
• Locate Bid History
• Locate Online Vehicle Registration Form
• Watch List

Trouble Shooting

• Creating a Bidder Account
• Error Codes
• Fixing "miles from" feature for bidder
• Issue adding/updating credit card
• Issue logging into account
• Issue Resetting Password

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