Credit Card is not going through:
- System will only accept Visa & MasterCard
- Credit or Debit cards may be used
- Card number should be entered with all numbers together, no spaces or dashes
- Month is entered as 2 digits and year is entered as 4 digits
- Credit card address and physical address must have matching city, state & zip code
- Issuing bank may be blocking transaction
- Card information will need to be re-entered each time bidder receives error when creating account
Credit card information is stored with PayTrace (3rd party company), so credit card information held is PCI Compliant.
I am not a robot continues to come up:
- This note has to do with the device being used by bidder
- Device may not be accepting cookies
- Browser being used may need updating
If bidder account information does not come through to K-BID, bidder should try using a different browser or device.
The system will time out if the account takes approximately 2 hours to be created.
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